Shipping Policy
At Corteiz Cloths UK, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, ship, and deliver your orders.
Shipping Cost
Shipping charges depend on your delivery location, order size, and the shipping method available for your address.
The applicable shipping cost will be shown at checkout before you complete your purchase. Please review your order and shipping details carefully before placing your order.
Worldwide Shipping
We offer worldwide shipping to customers in many countries.
Please make sure that your full name, delivery address, postcode, email address, and contact number are entered correctly when placing your order.
Order Processing Time
After you place your order, we usually need 1–7 business days to process and prepare it for shipment.
Processing time may be longer during busy periods, holidays, promotions, or unexpected circumstances.
Once your order has been shipped, you may receive tracking information where available.
Delivery Time
After dispatch, standard delivery generally takes around 3–10 business days, depending on your location and the shipping carrier.
International orders may take additional time because of customs clearance, local delivery services, weather conditions, public holidays, or other circumstances outside our control.
Please understand that delivery times are estimates and may vary.
Multiple Shipping Addresses
We can only ship an order to one delivery address.
If you want products delivered to different addresses, please place separate orders for each address.
PO Box Addresses
Delivery to PO Box addresses may be available depending on the destination and shipping carrier.
If your address has specific delivery restrictions, please contact us before placing your order.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.
Any applicable customs duties, taxes, or additional charges are generally the responsibility of the customer unless stated otherwise at checkout.
Customs rules differ between countries. We recommend checking your local customs authority for further information before placing an international order.
Delayed or Lost Packages
Although we work with shipping carriers to deliver orders on time, unexpected delays can sometimes occur.
If your package is delayed or the tracking information has not been updated for an extended period, please contact us at [email protected] with your order number.
We will review the available shipping information and assist you as much as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information when placing an order.
If an incorrect or incomplete address is provided, your order may be delayed, returned, or delivered to an incorrect location.
If a package is returned because of incorrect address information, additional shipping charges may apply for reshipment.
Order Changes or Cancellation
If you need to change your shipping address or cancel an order, please contact us as soon as possible after placing your order.
We cannot guarantee that changes or cancellations can be made once an order has been processed or shipped.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
Email: [email protected]
We are happy to assist you with your order and shipping questions.